We can take all responsibilities if we communicate with you. But please don't ask for high prices or give malicious negative reviews directly，Thanks . First, after you received the machine, you told me that the paint on your machine had slightly chipped during shipping. I deeply apologized for the poor logistics, but we are willing to take responsibility regardless. I offered to compensate you with a discount on future orders, but you didn't tell me you didn't want to accept it. Instead, without further communication, you gave me a negative review. If you don't accept the discount on your next order, I can mail you a new dough mixer lid; you'll just need to replace it. You didn't even give me a chance to explain this. Regarding the plug, I also told you before shipping that the plug we export to North America uses a US plug. Your machine is customized for 220V, 60Hz, single-phase power. It can accept our matching plug, but you insisted it couldn't. If you insist, I could have compensa